||・Plan, Operate and develop customer events.
・Execute sales promotion events in the stores based on analyzing different customer profile and segments/sales per stores.
・Develop VIC treatment to enhance the quality of service in store.
・Execute CRM tools (DM, Seasonal Catalogue, Emailer etc.), achieving conversion/retention targets.
・Support store team to monitor retention status using CRM system.
・Support to implement new CRM system in store.
・Ensure data integrity and effective mining.