RAN Service Delivery Manager(Line Manager)

求人会社名 : 会社名非公開

  • エージェント取り扱い求人


仕事内容 Service Delivery Manager will be responsible for ensuring the correct and proper delivery of customer support services to our customers. In this role, you will be responsible for the financial and commercial performance of contracted customer support services. You will also ensure that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer satisfaction. The role also includes leading the customer network support engineers’ team and working closely with the competence centers, global support, and product line maintenance teams as well as the sales organizations.

Job Responsibilities:
・You will ensure service delivery execution
・Responsible for driving and supporting services sales
・Build a productive work environment for individuals and own organization
・Drive performance management (process)
・Drive competence management
・Conduct Resource management
・Look after unit finance within your group.
応募資格 【必須(MUST)】
・Min 10 years of PM or Service Delivery experience in ICT industries
・Domain experience: RAN
・Deep understanding of Service Delivery process, models, and strategy
・Knowledge of the sales process
・Japanese: Native level
・English: Business level

・Education: M.SC, MBA
・Customer and market insight
・Excellent Social and communication skills
・Financial acumen and skills
・Formulating strategies and concepts
・Adhering to principles and values
・Leading, supervising, and responding to change in a high pace environment.
勤務地 神奈川県, 東京都
勤務時間 標準労働時間帯 9:00~17:30
フレックスタイム制(コアタイム10:00~16:00) 標準労働時間 7.5時間
年収・給与 非公開
待遇 有(3ヶ月)


求人会社名 会社名非公開
概要 北欧の通信機器メーカー
業種 ネットワークインテグレーター 通信・ネットワーク機器

RAN Service Delivery Manager(Line Manager)


株式会社スカイオーシャン (本社)



川上 伸之 (カワカミ ノブユキ)

コンサルタント歴 : 20年

  • IT/通信/インターネット
  • 外資系企業
  • 企業と密なリレーション
  • 親身なコンサル
  • 業界知識豊富
  • 事務・管理・企画
  • IT・ネットワーク
  • 営業