ロバート・ウォルターズ・ジャパン株式会社(Robert Walters Japan株式会社)

ロバート・ウォルターズ・ジャパン株式会社 (Robert Walters Japan株式会社)

新着 クライアントサービスエグゼクティブ/ Client Service Executive

求人会社名 : A global advertising and media services provider

求人ID : 977720/001_5839

  • 外資系
  • 語学(英語)を生かす
  • 土日祝日休み
仕事内容 外資系広告ビジネスのクライアントサービス業務。広告業界での5年以上の経験必須!

A global advertising and media services provider is seeking an experienced Client Services Executive to support business development. This role will see you closely liaising with all stakeholders in the video advertising distribution process and providing first line support to all users in Japan.

Responsibilities:

* Manage client support inquiries and monitor activity reports and orders to proactively offer support to clients
* Manage all daily operations for physical delivery
* Ensure all unresolved issues are properly escalated to administrators based overseas via ticket system
* Provide training on any new features or functionalities developed in the platform
* Identify and develop opportunities to up-sell other services and products

Requirements:

* 5+ years' work experience and at least a year of experience in the advertising industry
* Basic understanding of video and audio technology is an advantage
* Experience in a client service role at a technology company with web-based services and products
* Verbal and written fluency in both English and Japanese
* Advanced proficiency in MS Word, Excel, and PowerPoint and familiarity with Google applications
応募資格 英語力必要。その他は詳細からご確認ください。
勤務地 東京都
Tokyo
勤務時間 お問い合わせください
年収・給与 600万円
待遇 完全週休二日制
英語を活かす
正社員

求人会社概要

求人会社名 A global advertising and media services provider
概要 A UK-based advertising and media services company with a presence in over 100 markets around the world. This company remains a leading enterprise poised for ongoing success offering a wide range of services to clients in the broadcasting and online industry.

Keywords:

IT, 広告, メディア, ビジネスデベロップメント, クライアントサポート, テクノロジー, オンライン, ビデオ広告

977720/001
業種 広告・デザイン・イベント