||The Quality Assurance Specialist will be responsible for the following duties. If the candidate has experience leading the following tasks, they may also be considered as "Quality Assurance Senior Specialist"
・Incoming inspection of supplements, food products, and health related items including cosmetics, soaps, etc.
・Assisting with incoming inspection of home-goods and kitchenware
・Outgoing inspection for packing and delivery of the products to the customer
・The incoming inspection report writing.
HANDLING OF CUSTOMER COMPLAINTS
・Inspection and processing of returned goods
・Confirmation & analyzing the customer complaints
・Communication with customer in regards to quality issues
VENDOR/SUPPLIER QUALITY EVALUATION
・Meeting with the vendor (including overseas company)
・Assisting in evaluation of vendor through factory visit and audit
・Assisting with Defining Product Specification
・Development of Quality test plan & Packing plan.
・Final inspection, etc.
・Confirmation to Consumer product Safety Association