マイケル・ペイジ・インターナショナル・ジャパン株式会社(東京オフィス)

マイケル・ペイジ・インターナショナル・ジャパン株式会社 (東京オフィス)

Customer Service Manager

求人会社名 : 会社名非公開

求人ID : 3988206/001_8737

  • 外資系
仕事内容 The Customer Service Manager will be responsible for managing the customer service team withing the customer excellence organisation. Responsible for all day to day business operations of the order to cash process.


Description

Pro-active communication with customers



Interface to Business Field teams and other departments of the organization. (Sales, Supply Chain, TS, Expediting, DC etc.)



Develop solutions to enhance Efficiency & Effectiveness (e.g. Process improvements, Lean Six Sigma, Kaizen)



Contribute to the alignment of processes between SIAL & Merck


Profile

Leadership skills: Experience in leading a team, Conflict solving capabilities



* Good interpersonal skills to deal with customers and collaborate with other departments in the company



* Good customer care skills with customer focus but also business sense and sales orientation



* Very good customer service skills to deal politely and effectively with customers' inquiries or complaints



* Soft Selling skills



* Team oriented, execution driven and with strong communication



* Basic knowledge of the Life Science product portfolio



* Project management experience



* SAP, SFDC, Windows applications (Word, Excel, Power point)



* English


Job Offer

Excellent compensation up to JPY 10M


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Mike Corbyn on +813 6832 8601.
応募資格 Pro-active communication with customers



Interface to Business Field teams and other departments of the organization. (Sales, Supply Chain, TS, Expediting, DC etc.)



Develop solutions to enhance E
勤務地 東京都
Tokyo
勤務時間 詳しくはお問い合わせください
年収・給与 1000万円~1050万円
非公開
待遇 詳しくはお問い合わせください

求人会社概要

求人会社名 会社名非公開
概要 Our client is one of the largest Pharmaceuticals companies in the world, with one of the leading oncology drugs on the market. They are headquartered in the US and have over 5000 employees worldwide.
業種 その他商社・流通・小売 物流

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