大手統計ソフトウエア企業でのCustomer Success Manager

求人会社名 : 高度な統計分析パッケージを提供

求人ID : 146243

  • エージェント取り扱い求人
  • 固定給30万円以上
  • 教育・研修制度充実
  • 土日祝日休み
  • 年間休日120日以上
  • 働くママ在籍
  • 外資系

募集要項

仕事内容 Summary:

The Customer Success Manager (CSM) will manage a portfolio of customers who have purchased our strategic technology and solutions, with the goal of supporting each customer from onboarding right through to technology adoption and use expansion.

The CSM position is key to ours long term relationship with its customers, the contribution of each CSM directly impacts the value realized and the ultimate success of the business relationship.

As well as taking responsibility for developing our relationship with customers, each CSM will be expected to build positive collaborative partnerships with all key internal our organizations, to ensure customer needs are being met in a timely manner.?

?

?Primary Responsibilities:

Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec), in order to best understand and advise customer staff.
Responsible for customer communications and conflict resolution.
Jointl
応募資格 Knowledge, Skills and Abilities

Bachelor's degree, preferably in Business, Marketing, MIS or related field.
Japanese and English speaking/writing proficiency is required. Other languages desirable.
A minimum of five years of experience in sales, business partner relationship development, or technical functions within the technology industry.
Experience in at least one vertical market preferred.
Excellent knowledge of basic sales techniques.
Ability to work and learn independently.
Excellent written, verbal, and interpersonal communications skills.
Ability to work effectively in a team environment.
Ability to travel occasionally.
Knowledge of our products, solutions and services preferred.
勤務地 東京都
勤務時間 同社就業規則に準じます
年収・給与 700万円~1600万円
年収イメージ:~1600万円(経験・能力を考慮の上当社規定により決定)
待遇 同社既定に準じます
休日・休暇 同社既定に準じます

求人会社概要

求人会社名 高度な統計分析パッケージを提供
概要 高度なマーケティング分析パーッケージにより、企業の戦略を支えるインテリジェンスを提供するソリューションとサービスのリーディング・カンパニーです。
業種 システムインテグレーター・ソフトウェアメーカー

大手統計ソフトウエア企業でのCustomer Success Manager

この求人の取扱い紹介会社

株式会社コトラ (東京本社)

株式会社コトラ(東京本社)

この職種に関連するキーワードから探す