Product Support Manager

求人会社名 : 非公開

求人ID : NJB2027100

  • エージェント取り扱い求人
  • 外資系
  • 語学(英語)を生かす
  • 土日祝日休み
  • 年間休日120日以上
  • 設立50年以上


仕事内容 NC (nonconformance) management
・Keep gathering all NC information from all of the Products installed sites.
・Monitor sustain all products are running well cooperating with stakeholders.
・Close the escalated NCs through appropriate counter actions in real time cooperating with stakeholders.
・Improve NC performance like “Cost of NC includes both labor material” and Count of NCs continuously.

Improve Business opportunity through activities in Customer sites.
・Establish cooperative relationships among stakeholders includes Service Support unit.
・Secure all Products installed in the field are running well then can satisfy Market/Customer’s requirements.
Manage NPI (New Products Introduction) activities into the Market:
・Review Check the New products latest data/information with stakeholders to ensure they can
satisfy the Customer requirements.
・Clarify identify the potential risks of NPI projects then make mitigate plan in advance.
・Establish On site NPI project team cooperating with all stakeholders including R D engineers FSEs Sales Marketing and more.
・Monitor on going situation of NPI projects take appropriate counter actions in real time.
・Secure NPI plan success in timely manner.

Lead IQ projects supervise:
・Ensure all products IQ are well planned and shared with stakeholders in advance.
・Monitor on going situation of IQ take appropriate counter actions in real time.
・Improve IQ performance continuously cooperating with and lead stakeholders.

Implement the latest technologies into the Market:
・Supply latest technology information to the Field with defined documents.
応募資格 More than 10 year experience working for Semiconductor equipment maker in film deposition etching or such wafer processing tool segment.
System Engineering Product Support and/or QA job experience which includes taking care Hardware/Process development Design Review Failure Analysis supply chain quality control and so on.
Solid technical background with understanding and/or hands on experience in Semiconductor equipment engineering work.
勤務地 東京都
勤務時間 09:00 ~ 17:30
年収・給与 700万円 - 1000万円
待遇 【通勤手当】全額支給
休日・休暇 【有給休暇】12

(土・日)、祝日、夏季休暇 (5日+有給休暇5日)、年末年始休暇 (6日)、創立記念日、慶弔休暇 等
雇用区分 無期雇用


求人会社名 非公開
概要 求人紹介時にご案内致します。
業種 機械


株式会社 ジェイ エイ シー リクルートメント (東京/北関東/横浜/静岡/名古屋/京都/大阪/神戸/中国)

株式会社 ジェイ エイ シー リクルートメント(東京/北関東/横浜/静岡/名古屋/京都/大阪/神戸/中国)