||product development roadmap to enable high-quality repair events.
・Anticipates potential product or process issues in the field and delivers robust technical
・Prepares the service channel for efficient service events, confirming that parts and specialtools are available, service information (including diagnostics) is accurate and translated,
and special care is ready for customers of new products.
・Leads consensus with technical experts to make proactive engineering decisions, in the
area of failure analysis and data trends, to implement final product resolutions to reduce
・Manages and coaches others on large-scale development or issue resolution projects.
・Provides independent leadership of smaller business impact projects or ownership of
complex components, products, systems or services with greater elements of ambiguity
over the senior or lead engineer level and with full accountability to the project team.
・Delivers independent execution of established and emerging work processes and systems,while still developing technology or product knowledge.
・Leads the development and improvement of work processes and systems across a
functional discipline area within a business unit site.
・Coordinates and directs work amongst technicians and temporary student employees, assists in the transfer of knowledge to lesser experienced engineers through either indirect (scope of influence) or direct management of a small, local group of engineers.
・Provides support and guidance to influence technical direction within a project team and continues to develop proficiency in the competency areas critical to success in the role.
・Operates as a recognized specialist in a discipline or product area within the immediate team.