パーソルキャリア株式会社(BilingualRecruitmentSolutions)

パーソルキャリア株式会社 (BilingualRecruitmentSolutions)

Sr. Staff Customer Service

求人会社名 : 会社名非公開

求人ID : Job-00066356

  • 語学(英語)を生かす
仕事内容 Key Performance Indicators:

* Response for the managing of core KPIs, including steering actions for improving performance within related business unit(s), i.e. Delivery Reliability, Days of Sales Outstanding, # of order / FTE
Customer relationship management:

* Manage customer relationships in accordance with related business unit(s), and sales strategies, e.g. perspectives, sales excellence, value based management, key account management, and business rules.
Order to Cash and Non-conformance management:

* Provide order management-related expertise and information to business, functional counterparts and related business unit(s) customer services community for continuous process improvement, system harmonization and solution coordinator for process problem solving.
* Offer guidance to CSO team in capturing customer expectation / requirement in NCM process within own responsible business area.
* Analyze the root causes, propose corrective measures and ensure on-time closure of the end-to-end process in coordination with BUs and Functions for non-product quality complaints
Innovation:

* Propose solutions in order to enhance customer satisfaction as well as to enhance efficiency as solution provider within related own OTC area.
応募資格 Ability to write / speak both Japanese and English are also required.
Four (4) years in Customer service area or other SCM/Logistics related area
Developed in project management with an ability to eff
勤務地 東京都
Tokyo 23 wards
勤務時間 会社規定に準ずる
年収・給与 600万円~800万円
セールスポイント Manager and Jr role available

求人会社概要

求人会社名 会社名非公開
概要 This company is a leading Chemical Company. It its portfolio ranges from chemicals, performance products to oil and gas. As the world's leading chemical company, they combine economic success with environmental protection and social responsibility. The company has production sites in has production site in 4 continents and has more than 100,000 employees across the Globe.
業種 化学・石油・石炭製品

コンサルタントからのメッセージ

"""詳細は下記までお気軽にお問合せ下さい。

Sabra Keller
Consultant
Supply Chain Management
Bilingual Recruitment Solutions
PERSOL CAREER CO., LTD.
2-4-1 Marunouchi, Chiyoda-ku
Tokyo, 100-6328 JAPAN
Tel: +81-3-6370-7460
Dir: +81-3-6386-8753
sabra.keller@persol.co.jp
https://brs-p.jp/"""

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