パーソルキャリア株式会社(BilingualRecruitmentSolutions)

パーソルキャリア株式会社 (BilingualRecruitmentSolutions)

Medical Information - Senior Manager

求人会社名 : 会社名非公開

求人ID : Job-00062049

  • 上場企業
  • 語学(英語)を生かす
仕事内容 Company Profile:

Our client is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. They strive to transform and simplify care for people with life-threatening illnesses around the world.

Responsibilities:

Responsible for managing operators who answer and correspond to the healthcare enquiries

Prepare the standard responses (FAQs) utilizing a database of Standard Response Documents

Develop the request handling process for responses to healthcare professionals, consumers, and employees requesting medical/product information regarding our products.

Maintain a record of all information dissemination via the CRM database.

Recognise, and, obtain pertinent data on, and accurately transmitting any reported adverse events or product complaints to the appropriate internal departments in a timely manner.

Work collaboratively with the field-based Medical Science teams or others to ensure appropriate follow-up with customers occurs when indicated.

Interact with internal contacts to communicate the needs for updated or new standard or custom response documents to assist in inquiry response.

Lead and develop Japan-specific medical materials (e.g. Interview Form, Medicinal Guide for Patients) according to the official guidance.

Update internal information resources (e.g. literatures, medical materials) and deliver appropriately.

Set up the emergency call centre quickly when necessary, and lead MI issue handling team.
応募資格 Knowledge, Experience & Skills:

Essential:

Knowledge of life science is mandatory. Knowledge of industry Medical Information common practices, adverse event and product complaint reporting. Must demonstrate past success in a leadership role, strong management skills for employees and contractors, and ability to effectively lead and motivate a highly talented, group of employees.

Desirable:

Typically requires 5+ years relevant pharmaceutical industry or similar experience is desirable.
Management experience for outsourcing companies, like call center vender and documentsupplier.
Pharmacist is preferable.
Fluent communication in English

勤務地 東京都
Tokyo 23 wards
勤務時間 会社規定に準ずる
年収・給与 700万円~1200万円
セールスポイント Leading American Bio-Pharma Co.

求人会社概要

求人会社名 会社名非公開
概要 バイリンガルリクルートメントソリューションズ(BRS)は、日本に拠点を置く人材紹介会社であり、パーソルキャリア株式会社に所属しています。私たちは、多国籍企業であるお客様に対し、多言語に対応可能なプロフェッショナル人材の紹介サービスを以下の領域において提供しています。
BRSは、パーソルグループのグローバル人材に特化した人材紹介部門です。パーソルグループは現在、国内45社、国外45社にグループ会社を擁し、28,000社を超える企業と業務提携を結んでおり、日本で第2位の規模の人材紹介会社です。私たちは、数十年に及ぶ取引関係とネットワーク構築を利用して、採用企業様と候補者様に最適な人材紹介サービスをご提供することを目指しています。

Bilingual Recruitment Solutions is the international recruitment arm of the PERSOL group. The group currently has partnerships with over 28,000 companies making it the second largest permanent placement agency in Japan. We aim to leverage decades of business relationships and networking so as to provide clients and candidates with an unrivaled recruitment service.
業種 その他メーカー

コンサルタントからのメッセージ

詳細は下記までお気軽にお問合せ下さい。

Mark Griffin
Consultant
Pharmaceutical
Bilingual Recruitment Solutions
PERSOL CAREER CO., LTD.
Marunouchi Bldg. 27F-28F 2-4-1 Marunouchi
Chiyoda-ku Tokyo 100-6328
Tel: +81-3-6370-7460
Dir: +81-3-6370-8228
mark.griffin@persol.co.jp
https://brs-p.jp//

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