Our client is a leading provider of lithography systems for the semiconductor industry, manufacturing complex machines that are critical to the production of integrated circuits or microchips. Based in Europe and currently 12,000 employees worldwide.
Install equipment at customer's locations, including new equipment, upgrades and system relocations.
*Evaluate and diagnose problems and make appropriate repairs. Work with co-workers, customer, and technical support in isolating and solving problems.
*Monitor, maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.
*Advise users of appropriate actions to correct malfunctions in a timely manner.
*Train customers in use and routine maintenance of equipment. Answer customer questions and assist customers in a professional manner.
*Remotely support the region and country as a technical resource
*Perform administrative and coordination duties which include procedure changes, pass-downs, work orders, and field service, system problem, and monthly reports.
*Independently and accurately prepare written technical reports.
*Provide appropriate support and assistance to less experienced company personnel as necessary. *Non-exempt position requires up to 50% travel, and the willingness to work flexible shifts and extended hours including nights, weekends, and holidays.
*Valid driver's license and passport required.
*Ability to travel in US and internationally.