||Your new role
1. Medical Information
Proactive search, and deliver scientific/medical information needed
Manage call center including monitor their quality
Maintain FAQs with latest information
Answer escalated questions from call center
2. Medical Training
Define and supervise the implementation of the medical/scientific annual training plan at affiliate level by analyzing the training needs of different departments and plans on overall yearly affiliate program with the Affiliate Medical Director, Medical Heads of Therapeutic Areas, Marketing Leads, District Sales Managers, Market Access Lead, R&D Director, etc.