ヘイズ・スペシャリスト・リクルートメント・ジャパン株式会社(東京本社)

ヘイズ・スペシャリスト・リクルートメント・ジャパン株式会社 (東京本社)

急募!カスタマースペシャリスト

求人会社名 : 会社名非公開

求人ID : 1060734

仕事内容 -Communicate with sellers through inbound/outbound calls and emails
-Take ownership for customer issues while keeping them updated through the process
-Ensure all information related to customer issues is logged and tracked
-Provide direction to Top Sellers on how to improve their business performance
-Provide up-selling, cross-selling and account retention services as directed or needed
-Apply discretion and deliver timely judgments with the primary goal of resolving the customer's problem and retention of a satisfied customer
応募資格 -Native Japanese, business level English (written and reading)
-Excellent at solving problems and flexible with approach
-Able to work in a customer contact, call centre, target-driven environment ‐ you love to hit your metrics & over-achieve on your goals
-Familiar with working on the Internet with a working knowledge of Microsoft Office programs such as Outlook, Excel and Word
-Have 1+ years working experience in customer service, account management, or sales related positions
-Have experience in e-commerce, online trading, Internet, import and export, logistics is highly preferred
年齢 20歳~40歳まで
【年齢制限理由】
長期勤続によるキャリア形成のため若年者等を採用するため(職務経験不問)
勤務地 東京都
勤務時間 9:00-6:00
年収・給与 500万円~650万円
-A chance to work at a Tier 1 E-Commerce Company
-Receive world class training
-Improve your English abilities
-Grow your career in customer service

求人会社概要

求人会社名 会社名非公開
概要 This is a Tier 1 American Multinational E-Commerce Corporation seeking a bilingual customer service specialist.
業種 通信・ISP・データセンター

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