||Leading foreign insurance company with strong brand value.
Your new company
The leading foreign insurance company associating with strong brand value and major market share is urgently looking for customer service supervisor to join in the big family to strengthen and develop its business in Japan.
Your new role
The main responsibilities for the role are:
* Leading new Customer Satisfaction IT System's implementation by cooperating with other relevant teams.
* Training and educating the new system.
* Taking initiatives for increasing customer satisfaction and sharing feedback with stakeholders.
* Data analyzing and providing insights report to contribute business strategy development.
What you'll need to succeed
* Have 7+years of working experience regarding customer service and client relationship management, preferably within insurance or finance industry.
* Strong project management skill with the working experience across diffident organizational functions
* Able to think and work creatively and taking initiative
* Strong presentation and storytelling ability.
What you'll get in return
You will be offered a salary range of JPY 10 million to 11 million and a chance to utilize your project management skill and customer service experience to pursue a career in an international platform
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.