||Relevant work experience in a customer-facing customer success, account management
or strategic consulting organization. SaaS experience a benefit.
Must be fluent in Japanese and English.
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty
Strong interpersonal skills and experience building strong relationships.
Proven track record of highly-professional customer service in a fast paced, dynamic
Diplomacy, tact, and poise under pressure when working through customer issues.