株式会社ケンブリッジ・リサーチ研究所(株式会社ケンブリッジ・リサーチ研究所)

株式会社ケンブリッジ・リサーチ研究所 (株式会社ケンブリッジ・リサーチ研究所)

Develop primary Omni-Channel business capabilities

求人会社名 : 株式会社資生堂

求人ID : A20171013-3

仕事内容 Key objectives of the role:
Responsible for partnering with multiple departments to manage the strategy, architecture, user experience, marketing, project solutions & execution across all consumer facing Omni-Channel domains and business capability areas.
Serve as the leader, solution architecture, partner and motivator on cross-functional teams during the life cycle of project development and management.
Ensure programs contribute positively to the Brand DNA, strategy, growth, and profitability.

Main areas of responsibility:
Develop primary Omni-Channel business capabilities that enable selling products, engaging customers, and create new, branded consumer experiences.
Champion the needs of the customer and business stakeholders throughout the execution of a project, ensuring that what is delivered meets the original goals and objectives.
Collaborate with regions, business partners and other stakeholders to develop road maps, track budgets, timelines, rollout strategies, define/track/own KPIs and measure ROI.
Partner with creative, product marketing, communication, PR, merchandising, and regional teams and other business partners on digital programs; Coordinate solution implementation, modification and support post-launch change management efforts, as needed
Create executive-level presentations summarizing strategy, plans and progress
Coordinate with stakeholders, test programs to ensure optimal experience and quality assurance
Conduct analysis to measure the results, benefit/impact, and identify optimizations
Work with cross-functional teams to leverage synergies, align on expectations, distribute learnings and negotiate trade-offs when necessary
Lead multiple, concurrent projects in various phases of ideation, execution, or delivery
応募資格 Soft/ Management Skills:
Proven track-record and demonstrated leadership of direct reports and indirect project teams
Ability to work independently and successfully operate in areas of uncertainty and ambiguity
Creative thinker and multi-tasker with impeccable attention to detail
Must have a “roll-up-your-sleeves” and “get it done” mentality, with ability to change direction seamlessly and motivate team members
Ability to communicate both verbally and in written presentation format to business leaders at all levels and influence key stakeholders across the organization
Exceptional interpersonal, organizational and planning skills.

Technical/Specific Experience:
At least 5 years of omnichannel or e-commerce experience required
Hands-on experience building customer-facing digital programs or implementing digital retail or enterprise solutions
Strong knowledge of web technologies, specifically CMS platforms, databases, asset management tools, e-commerce platforms and Google Analytics
Demonstrated technical acumen with an ability to understand technology solutions and potential tradeoffs; able to communicate technical concepts to business users and creative teams
Strong knowledge of Omni-Channel applications such as POS, E-commerce, Mobile, Apps, etc.
Luxury experience preferred activities
勤務地 東京都
東京都港区東新橋
勤務時間 8:30~17:15(コアタイム10:00~14:45
年収・給与 非公開
応相談
Main areas of responsibility(続 Support cross-functional team’s digital execution strategy, while measuring success in terms of business drivers and customer experience value. Projects will cut across digital technology, e-commerce, marketing, mobile, content, database development, events & operational efficiency.
Provide and update guidelines and solutions to help grow partner/retailer e-commerce.
Expand functionality and capabilities of brand to increase service offering and profitability.
Identifies new opportunities and develops business cases (including detailed financial models) for technology solutions that drive incremental business for the Brands

求人会社概要

求人会社名 株式会社資生堂
概要 「美しい生活文化」、美しさを通じて人々が幸せになるサステナブルな社会の実現を目指している、弊社グループでは、各事業領域・専門領域で、新しい仲間を募集しています。

1872年の創業から今日までの歩みは、人が美しく生きるためにさまざまな活動に取り組んできた道のりです。
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業種 食品・医薬品・化粧品

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