||The Senior Project Manager is a key member of the global team,and leads and contributes to the successful delivery of projects and programs encompassing both pre-sales and post-sales responsibilities.
・Overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of an IT project under responsibility of the Professional Services team.
・Plan, budget, oversee and document all aspects of the specific project working on.
・Ensure and guarantee the proposed milestones and deadlines are achieved by:
-Identifying needs for project preparation;
-Guaranteeing the flow of information and transfer / communication of knowledge between the project participants;
-Delivering project reports and ensure that projects KPI are reached;
-Proactively managing customer relationships.
・On the project delivery activity, develop and maintain project scope, project plans, project schedules, resource plans, status, issues, actions, and risks for key programs.
・Work closely with upper management, sales team and account management to make sure that the scope
and direction of each project is on schedule, as well as other departments for support.
・Guarantee the feedback to Product Management, Development and Professional Services in order to establish a working knowledge of improved and new features to improve customer service.
・Develop and deliver customer facing pre-sales and professional services presentations, working together with Sales and Professional Services teams to draft and develop Statements of Work, as well as RFI, RFQ, and
・Minimum ten (10) years experience in IT Project Management, where the participation in Retail projects,
especially in Fashion, is highly valued.
・Excellent leadership, time management and budgeting skills.
・Knowledge and know-how on Project Management Tools (including or similar to MS Project) as well as being proficient with MS Office.
・Solid and extensive technical knowledge of IT, complemented with strong analytical business orientated skills;
・Experience in the integration of several systems (ERP, POS, WMS, etc.) within a dynamic IT ecosystem;
・Have knowledge of Waterfall and Agile software development techniques is a plus.
・Certification on project management methodologies (PMP, PRINCE2, or similar) is highly valued.
・Problem solving ‐ identifying and developing solutions based on existing processes or systems.
・Must possess excellent communication skills and have the ability to manage a diverse group of stakeholders, together with the ability to facilitate workshops and deliver presentations in relation to business solutions.